Sony Blu - Ray player. Model BDP-N460

We bought this player on December 16. I installed it that night. We have Netflix and one of the reasons we got this was to stream video from Netflix.. It stumbled on playing Midway(streaming) for some reason(the night after it started O.K.). Then we tried Joe Kidd. It played without a flaw at a quality we think you won't see from a DVD. The next night we watched Twister(streaming) and it was great.

On Friday, December 18, I picked my daughter up from the airport and got a bite to eat(Vincenzas) and after we got home I wanted to show her our new toy(the way it streamed video). Well, to my embarrassment, it didn't work! I did trouble shooting and there was no problem on our network. I called Netfix. We determined the problem was on Sonys end of the bargain. I found there was a problem with Sonys "Provisioning server" and reported it to Sony. Seems it was the first they heard of it. One of the main reasons we bought this product was the streaming capability from Netflix. I never realized that Sony was involved in the deal. This is how I understand it:

1. Netfix streaming:

• You put movies on your instant queue
• You stream them to your computer using Internet Explorer directly from Netflix

1. Sony through Netflix:

•  You put movies on your instant queue
• You stream them to your Sony device through Sony and then Netflix

So, what happened was, I spent an 2 hours or so talking to Netfix and then Sony telling them about a problem that should not be a problem. Something we should all know: If Netfix has a problem its one thing. But If you buy this product (Sony Blu - Ray player. Model BDP-N460) if Sony has a problem then you have a problem also.