- I booted the computer up to see what it was doing. It was exhibiting signs of infection.
- I rebooted into safe mode (to do this, before the operating system comes up keep hitting the F8 key. You'll get a menu, choose "safe mode").
- Once it's done booting and asking questions, click Start>Run. Type "msconfig" in the box. Here and here give some answers to how to use this tool. I basically went to the Startup tab and unchecked things I didn't like or reconize.
- I rebooted. Here's where you can tell if you're on the right track. The computer boots faster and no pop-ups.
- Next, I thought it would be fun to install Spybot Search and Destroy. I know it's growing long in the tooth but, it's free and still gets the job done.
- After that, Threatfire seemed a good choice. It doesn't use a lot of system resources and once installed you don't notice it, but computers seem more stable with it installed.
- Okay, out with the old, in with the new, antivirus that is. Norton had expired, so I clicked Start>Control Panel>Add or Remove Programs. I went through the process of uninstalling Norton antivirus (required a reboot).
- Prior to this step, I had downloaded Avira to the desktop. Consistently rated the best antivirus program, it's the one I recommend (and I'm affiliated with them).
- I scanned with Avira after installing, and again after booting back into safe mode.
- I also recommended CCleaner as a registry cleaner, located here.
Thursday, November 19, 2009
Fixing Franks Computer
These are the steps I took to fix a Compaq computer with windows XP on it: