Skys Email Problem and the personal security virus

Sky, I've got some resources for you. I would do things in this order:

1. Make sure you have antivirus software, update it and run
   
2. Go to the link below from Beeping Computers for information about Personal Security Virus
3. Do everything in the exact order on their guide
4. Run Hijack This for good measure
5. Run antivirus software again just to be sure

Here's some links that will help:

• Hijack This is for the internet explorer problem
• I've heard good things about Malwarebytes anti-malware. I've also used it myself and it works
• Bleeping Computer has a great guide for the removal of Personal Security

Good luck Sky!